Recording all requests and bugs of a project by one single system saves precious time during recording and searching for issues and prevents you from recording the same issue more than once. By the organizational possibilities of Woodpecker IT, like adjustment to a work flow, distribution of priorities and the various filter options, your quality management will considerably gain efficiency . Moreover, because of its capability to define the workflow freely, Woodpecker IT can be adjusted according to international quality standards (ISO 9000-family, CMM or V-model).

Since Woodpecker IT is web-based, the system is accessible for all members of the development process independently of location, time or platform. You can include customers, suppliers, testers and partners in all stages of the project. Still, you decide which issues are visible for the different users. The closer teamwork leads to more customer-friendly products developed in less time. This will raise your customer's satisfaction.

The notifying function, the chat and the inclusion of the various groups (customers, developers, support, tester, manager) into the system increases the flow of information in your company and your teamwork gets more efficient.

The flexibility of the project's structure and the workflow allows you to configure Woodpecker IT according to the size of your project and field of application individually. You obtain a system you can use for various functions. For problem, change and request management or as support system for your help desk.