Support
You have following options to get support for Woodpecker IT:
- In Woodpecker IT you log in to the project Woodpecker IT Support, enter your request or be informed, that one of our co-workers is already processing your topic.
Login: Woodpecker IT
You can also enter suggestions and wishes for expansions into this project. Constantly developing updates, we try to take all of our customers' suggestions into consideration.
- Send us an e-mail, to contact our support crew directly.
George Megarry, Director TGM Software Solutions Limited
We develop software for sheep recording. We have developed a comprehensive PC based recording system and linked to that, PDA based software for both Palm and Windows PDAs. The PDA software also runs on windows mobile PDAs which have an integrated RFID tag reader (electronic identification tag reader).
Before using Woodpecker IT, we did not have a good method of tracing programming bugs and issues.
Our biggest problem was that our program tester was based in England, our software programmer in Northern Ireland and our user base distributed across a number of countries including United Kingdom, Ireland and Canada
Woodpecker IT allows us to coordinate program issue tracking and resolution across these various locations. As company director, I get automated emails from tester and developer as each issue is raised, resolved and finished.
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