Issue Tracking System
Woodpecker IT guarantees an unobstructed process flow in workflow oriented environments:
- Collection of trouble tickets, e.g. disruption, failures or requests
- Assignment of editors
- Tracking of editing duration and quality
- Workflow controlled processes
- Statistical analysis
- Automated generation of tickets using alarm systems
- Compliance to external service level agreements
- FAQ: collecting questions and answers
Peter Hoch, SIEMENS AG
Since we use Woodpecker IT, our quality management has improved by more efficient bug tracking and faster notification of the responsible co-workers. Thanks to the various setting possibilities, we were able to adjust Woodpecker IT according to our internal workflow and to manage all of our projects individually.
Altogether we save both time and money by the use of Woodpecker IT.
Trusted quality
