Tracking tables
Issues are displayed in a tracking table. The table can be configured very flexibly and can be adjusted to any project. You can determine the number of columns and define each individually. The different paramters you can assign to the columns are:
- Caption and position of the column.
- Data type of the column's content (text, various formats of numbers, cont. number, date or an individually definable selection list.).
- Setting default values for the different fields quickens the recording process or (e.g. by setting the current date) automates the documentation of the issues.
- Each column can be set to required and will be checked for content when performing a status change.
- You can assign an history field to each column that records all changes of the content and takes the minutes of the user, the date and the time the change was made. This helps with making the project's course transparent and responsibilities can be assigned.
- Field length in database and project table.
- You can assign an online help to each column that supports the users with any kind of information. The user opens the online help by clicking an icon at the respective issue. He/She will not have to go throug complicated help catalogues.
- The columns are assigned to the different statuses of the workflow. Each status is displayed in a different color. This helps the users enormously in following the workflow.
You can define the complete table structure by filling out only one, clearly structured form. As it is possible for the workflow, you can adopt settings from provided template projects and adjust them to your current project. You will be surprised how easily Woodpecker IT lets you define the requests of your projects.
George Megarry, Director TGM Software Solutions Limited
We develop software for sheep recording. We have developed a comprehensive PC based recording system and linked to that, PDA based software for both Palm and Windows PDAs. The PDA software also runs on windows mobile PDAs which have an integrated RFID tag reader (electronic identification tag reader).
Before using Woodpecker IT, we did not have a good method of tracing programming bugs and issues.
Our biggest problem was that our program tester was based in England, our software programmer in Northern Ireland and our user base distributed across a number of countries including United Kingdom, Ireland and Canada
Woodpecker IT allows us to coordinate program issue tracking and resolution across these various locations. As company director, I get automated emails from tester and developer as each issue is raised, resolved and finished.
