Sending e-mails
If a user is permitted to send e-mail messages, he/she can activate this function by clicking a checkbox, during the process of creating a new issue or performing a status change. A selection list containing the project members appears and additional e-mail adresses can be added The user decides which fields of the issue will be contained in the mail and he/she has the possibility to add extra text to the mail and to edit the subject line. Woodpecker IT perfectly adjusts to your requests.
George Megarry, Director TGM Software Solutions Limited
We develop software for sheep recording. We have developed a comprehensive PC based recording system and linked to that, PDA based software for both Palm and Windows PDAs. The PDA software also runs on windows mobile PDAs which have an integrated RFID tag reader (electronic identification tag reader).
Before using Woodpecker IT, we did not have a good method of tracing programming bugs and issues.
Our biggest problem was that our program tester was based in England, our software programmer in Northern Ireland and our user base distributed across a number of countries including United Kingdom, Ireland and Canada
Woodpecker IT allows us to coordinate program issue tracking and resolution across these various locations. As company director, I get automated emails from tester and developer as each issue is raised, resolved and finished.
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